Lead Expert

Norbert Kunz

“With today’s huge mobility in the working market entrepreneurship is a key issue and the best way out for unemployed and those who want to avoid unemployment”.

Recent Group Articles

10/11/2011

Based on the British ACCBA/SFEDI community-based business advisors' guide, COPIE's Thematic Group on Quality...

04/08/2011

This report describes the demographic and economic structure, the quality of business support system and the roles...

10/07/2011

A guide to implement quality assurance schemes in publicly financed business start-up support infrastructures in...

Reports

CoP QM Baseline study.

This report describes the demographic and economic structure, the quality of business support system and the roles of the ESF and ERDF in business support. (Published: end 2009) (Available in English and German)
Download (pdf, English, 1,5 MB)
Download (pdf, German, 1,0 MB)

Lessons learnt

A document which summarized the lessons learnt by the CoP QM working group until mid 2010. (Published: 30/06/2010) (Available in German)
Download (pdf, 133 KB)

Quality implementation process

A short guideline describing the implementation phase’s regions will go through. (Published: April 2010) (Available in English, Spanish, German)
Download (pdf, English, 100 KB)
Download (pdf, Spanish, 102 KB)
Download (pdf, German, 101 KB)

Glossary: central terminology

A short glossary of most relevant terminologies in the topics of quality management and business start-up support. (Published: July 2010) (Available in English and German)
Download (pdf, English, 332 KB)
Download (pdf, German, 76 KB)